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Net+ Frequently Asked Questions

1. Is Net+ available in my country?

Net+ cards are available in over 100 countries worldwide. A complete list of countries where Net+ is available is provided here.

2. What currencies are offered by Net+?

Net+ cards are available in either of these currencies: EUR, GBP, USD, CAD, SEK, DKK, AUD, or JPY. We do recommend that you choose one of these currencies when creating your NETELLER account to avoid foreign exchange (FX) fees.

3. How can I load funds onto my Net+ cards?

The Net+ Prepaid MasterCard and Net+ Virtual Prepaid MasterCard are directly connected to your NETELLER account, therefore no loading is required. Funds for purchases made with your Net+ cards will automatically be debited from your NETELLER account. As long as you have sufficient funds in your NETELLER account to cover your purchases and any fees, the Net+ cards can give you instant access to your money.

4. What fees are associated with Net+ cards?

Refer to the fees page for a complete breakdown of Net+ fees.

5. What are the delivery options for the Net+ plastic card?

Net+ plastic cards are delivered to you in the mail. Once we receive your application, the Net+ plastic card is usually mailed out to you within 21 business days.
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Copyright Ā© Optimal Payments Plc. All rights reserved. Optimal Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900015) for the issuing of electronic money and payment instruments. Optimal Payments Merchant Services Limited is licensed by the Financial Supervision Commission of the Isle of Man (Ref. 1357) to carry out money transmission services. NETELLER and Net+ are registered trademarks of Optimal Payments Plc. Net+ prepaid cards are issued by Optimal Payments Limited, pursuant to a licence from MasterCard International Inc. MasterCard is a registered trademark of MasterCard International Inc.